Terms of Use

Global Content of Terms of Use for Web & Apps

RoomMe owns and operates the website www.roomme.id and all its related sites, applications (including but not limited to mobile sites and applications), services and technology that are made available by RoomMe, together with any content, tools, forums, information sharing, and transactions available herein (collectively, the “Service”).

These terms of service control your access to and use of the Service (“Terms of Service”). The Terms of Service shall be deemed to include all other operating rules, policies and procedures that are referred to herein or that may otherwise be published by RoomMe from time to time (collectively, “Policies”), including without limitation, the following:

In the following agreement of Terms of Service “User” shall mean either you as an individual or the entity on whose behalf you are accepting these Terms of Service and who is given all rights and bound by all terms here under. User represents that he/she/it is authorized.

Booking

If you wish to make any purchase made available through the Service, you may be asked to provide certain information relevant to your purchase, including your personal information and bank information, without limitation. We will ensure all privacy and security of your data within our power. We are not liable to any accidents, reports, damages, or incidents outside of the direct transaction between you and RoomMe.

Fees and payment

When you make a payment, you will be charged according to the price set on the Platform from time to time. Please note that We may change, modify and / or correct price terms through the platform at any time. We accept payment using several methods, including but not limited to credit cards and virtual accounts. However, it is possible that for a certain time, only certain payment methods can be used to make payments. The available payment methods are managed by third parties who collaborate officially with us (“Payment Service Providers”). For this reason, in the event of a failure in the payment process that occurs due to a system error with the Payment Service Provider, you release our responsibility from the risks and losses that arise and may arise as a result. You hereby realize that the payment that you have made may take longer to process confirmation, reconciliation or otherwise with a Payment Service Provider, so that you cannot immediately obtain the services We provide. In case you experience these problems, you are welcome to contact RoomMe’s Customer Service. RoomMe upholds the system of “No Cancellation Policy” where customers cannot cancel bookings that they have made. All payment obligations are non-cancellable and all amounts paid are non- refundable. If you have any questions, please direct them to our Customer Service at +6282121122123

Termination

We may suddenly, without prior notice or liability, terminate or suspend your access to our Service for any reason whatsoever, including without limitation if you violate the Terms of Service. All provisions of the Terms of Service which by their nature must survive termination shall survive termination, including, without limitation, provisions on ownership, warranty disclaimers, payment and liability limits.

Content

RoomMe’s services may allow you to communicate, submit, upload or otherwise make available text, chats, images, audio, video, competition entries or other content (“User Generated Content”), which may be accessible and viewable by the public. Access to these features may be subject to age restrictions. Submission of User Generated Content that is malicious, harassing, threatening, bigoted, hateful, violent, vulgar, obscene, pornographic, or otherwise offensive or that harms or can reasonably be expected to harm any person or entity, whether or not such material will be subjected to the law.

Link to other website

RoomMe’s services may allow you to communicate, submit, upload or otherwise make available text, chats, images, audio, video, competition entries or other content (“User Generated Content”), which may be accessible and viewable by the public. Access to these features may be subject to age restrictions. Submission of User Generated Content that is malicious, harassing, threatening, bigoted, hateful, violent, vulgar, obscene, pornographic, or otherwise offensive or that harms or can reasonably be expected to harm any person or entity, whether or not such material will be subjected to the law.

Change to term

We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any given time. If revision is material, we will disclose this at any time, at our sole discretion, before those terms takes effect. What constitutes a material change will be determined at our sole discretion.

Contact us

If you have any questions about these Terms, please call our Customer Service at +6282121122123